Live masterclass · One session · No replay

Fix the 5 Mistakes Before AI Can Speed Up Your Company

AI doesn't fix a company. It speeds up whatever's already there.

When every decision still comes back to you and growth waits on your push. A live masterclass for founders, CEOs, presidents, and COOs, from a team of two to a full leadership team. One session, live only.

Thursday, Nov 19, 2026·11:30 AM PT
About 90 minutes·Live on Zoom
President and Owner, Capriotti's and Wing Zone. Co-founder, Fantasy Claw Arcade. 200+ locations together in 30 states and 5 countries.
Whether you own it or run it. Built for any industry, not just restaurants.
Jason Smylie pointing toward the masterclass title
200+
Locations in 30 states and 5 countries, across Capriotti's, Wing Zone, and Fantasy Claw Arcade
$130M+
Capriotti's systemwide revenue
18 years
Owner for 18 years, President for the last 10

Sound familiar?

"It's Saturday, and my phone is still buzzing with questions only I can answer."

"I fixed it once. It held for a few weeks, then it slid right back."

"Every decision still comes back to me."

"Sales only moves the weeks I can push it."

"We bought the AI tools. It all still comes back to me."

The five mistakes

Five mistakes. I made every one.

AI doesn't fix a company. It speeds up whatever's already there. These are the five things to fix first. Each one has a fix, and each fix hands its repeat work to AI.

01

Buying AI before you know whose job it is.

It feels like

"It's quicker if I just answer."

What it costs

Every answer teaches the next question to come back to you. New tools get half used, because nobody owns the result.

The fix
Team

"Is the right team in place, with an owner on every seat?"

What changes

The right team in place, with one owner on every seat, even when one person holds several. AI teammates work inside every department, next to the person who owns it.

Where AI fits

Once the owner is clear, AI can draft the work and route it to them.

02

Starting things you never come back to.

It feels like

"Staying on top of it all means answering everything the minute it comes in."

What it costs

Your week belongs to whoever texted last. The pilot, the new process, and the offsite plan all fade the first busy week.

The fix
Every Week

"Did we do what we said?"

What changes

One leadership meeting a week, the Weekly Tempo: same day, same time, same agenda. Updates get posted before it starts, only what's off track gets said out loud, and every problem leaves with a name and a date. Plus a reset every quarter and every year.

Where AI fits

AI builds the agenda from the posted numbers and writes the recap.

03

Guessing instead of measuring.

It feels like

"If there's money in the account, we're fine."

What it costs

The balance shows a problem weeks late. By the time it dips, the slide is bigger and harder to fix, and you're the one lying awake doing the math.

The fix
Measure

"How did the week actually go?"

What changes

Your results, plus the handful of numbers that drive them, every Monday. We call them Monday Numbers, and everyone on the team owns one.

Where AI fits

AI pulls the numbers and flags the one that drifts.

04

Keeping the plan in your head.

It feels like

"Only I can tell our story."

What it costs

Your team can't make your call, so it comes back to you. Deals close when you're in the room, and new customers dry up the weeks you're busy, sick, or away.

The fix
Plan

"Where are we going, and how will we get there?"

What changes

Long range, mid range, and short range, written in one Game Plan that everyone knows, down to this quarter's 90-day bets. It doubles as your content brief, so your team can tell the story too.

Where AI fits

AI turns the Game Plan into a content brief and first drafts.

05

Automating a mess.

It feels like

"It's faster if I just do it."

What it costs

The follow-ups, the invoices, and the Friday report eat your evenings. Automate them before anyone agrees on the steps, and they just break faster.

The fix
Operate

"Is it done the same way every time, without you?"

What changes

Write it, train it, then automate it. One page per process in your Ops Manual, starting with the few that make or lose money.

Where AI fits

An AI teammate runs the written steps.

Which one is costing you most?

Come find out live. Thursday, Nov 19, 2026, 11:30 AM PT, on Zoom.

Put the five fixes together
TTeam
EEvery Week
MMeasure
PPlan
OOperate

Team, every week: measure, plan, operate.

They spell TEMPO. That's the Tempo Way℠, my business operating system for teams of people and AI, inspired by the systems that helped grow Capriotti's. In the masterclass I walk through all five, and you score yourself on each one live.

See the Tempo Way
The thread through all five

"I fixed it once and it slid back."

I tried fixing these on my own. The plan, the offsite, the software. It held for a few weeks, then the first bad week hit and it slid back. It cost me credibility with my team, and the people who felt it most were at home. Knowing what to do wasn't the problem. Nobody was holding us to it. The fix was never a better plan. It was a weekly rhythm simple enough to survive the bad weeks, run long enough that it became just how the company works. That's what I'll walk you through in the masterclass.

Why it sticks

Fixes slide back the first crazy week.

It only sticks when you do it every week, long enough that it's just how the company works. That's why it has to be a weekly rhythm.

Working on it alongside other owners with the same problems is half of it.

It's built from what I've learned running my companies, not from a template.

The same problems show up in a clinic, a contractor, an agency, a nonprofit, and a restaurant.

In about 90 minutes

What you leave with

Live on Zoom, about 90 minutes, no replay. You'll score yourself as we go. What we work toward: fewer decisions waiting on you, new customers that don't wait on your push, and more of you left for home.

1

Your biggest leak: which of the five mistakes is costing you the most right now.

2

Your Tempo Score: where your company stands on all five letters, scored live.

3

Where AI fits: what AI can take over once each mistake is fixed.

4

Your Monday moves: one thing to do next Monday for every letter.

This is for you if

You're a founder, CEO, president, or COO, and too many decisions still wait on you.

Your company is anywhere from a team of two to a full leadership team, and growth stalls the weeks you can't push it.

You're a startup founder or a small company owner doing most of the jobs yourself.

You own more than one company and each one runs a different way.

You already started a system and it slid back. I'll show you how to fix what stalled without starting over.

Probably not for you if

You want an app, an agency, or someone to do it for you.

You want a hack. This isn't it.

You want a list of AI tools or prompts. There are no tool demos.

You're thinking about owning a Capriotti's. That's a different room: learn about franchising at Capriotti's.

You just want more ideas to think about. This is not the room.

Why Jason

Jason Smylie

President and Owner, Capriotti's Sandwich Shop and Wing Zone
Jason Smylie speaking on stage

I started as a software engineer, became a Capriotti's franchisee, and worked the counter in our restaurants. In 2008 we bought the company. As an owner I served as CIO and CMO, and today I'm President and Owner of Capriotti's Sandwich Shop and Wing Zone, and a co-founder of Fantasy Claw Arcade. Together that's 200+ locations in 30 states and 5 countries.

Capriotti's is past $130M in systemwide revenue, and the systems that helped grow it inspired what I coach.

Because I started as a software engineer, I use AI all over my companies. I'm just picky about where it goes.

Former CIO and CMO of Capriotti's

Forbes #2 Most Social CIO

For years, every big decision went through me. Our meetings went in circles, and our first try at fixing it on our own slid back. What I teach is my approach. I call it the Tempo Way.

More about Jason
Jason's world

More of what I'm building

System

The Tempo Way

My approach, inspired by the systems that helped grow Capriotti's. Score your company in a minute with the Tempo Score.

thetempoway.com
Franchising

Capriotti's

I was a franchisee before I was ever a franchisor. Thinking about owning a Capriotti's? Start here.

ownacapriottis.com
Podcast

Our House

A weekly podcast with my wife, Malia, about faith, marriage, and family rhythms for people who run hard at work.

Listen
Arcade

Fantasy Claw Arcade

A claw arcade brand based in Las Vegas. I'm a co-founder.

fantasyclawarcade.com
Speaking

Speaking

Running a company so fewer decisions wait on you, building a franchise brand from both sides of the table, and using technology and marketing to get time back.

Ask about speaking
Questions

Straight answers

Is this restaurant coaching?

No. It's built for any industry, from a team of a few to a full leadership team. Franchising is my story. The same problems show up in a clinic, a contractor, an agency, a nonprofit, and a restaurant.

Is this software?

No. The masterclass is a live session, and what you learn you can build with your team using tools you already have.

How much time is the masterclass?

About 90 minutes, live on Zoom. Live only, no replay, so block the time.

I already started a system.

We fix what stalled. You don't start over.

My company is small. Is it for me?

Yes. From a startup team of two to a full leadership team. In a small company one person often holds several seats, and that's fine.

Fewer decisionswaiting on you.

Start with the live masterclass for founders, CEOs, presidents, and COOs. One session, about 90 minutes, no replay. You'll leave with your biggest leak, your Tempo Score, where AI fits, and one Monday move per letter.

Thursday, Nov 19, 2026·11:30 AM PT·Live on Zoom

Stay to the end. Everyone who stays gets a 50-minute one-on-one strategy call with me, a $1,000 value.

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